MuleSoft Accelerator for SAP icon

MuleSoft Accelerator for SAP

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Use case 1b - SAP and Salesforce - Real-time


The following use cases are covered:

  • Bi-directional real-time/near real-time sync of Accounts and Contacts between SAP S/4HANA and Salesforce Sales Cloud.
  • On-demand requests for data retrieval and update using HTTP protocol for Accounts, Contacts, Products, and Product Availability

This use case relies on the system APIs provided in Use case 1a.

Before you begin

bulb.png The Getting Started with MuleSoft Accelerators guide provides general information on getting started with the accelerator components. This includes instructions on setting up your local workstation for configuring and deploying the applications.

High-level architecture


Systems involved

  • Salesforce Sales Cloud

Setup instructions


SAP ECC BAPIs must be set up. The setup required for the mule runtime to communicate with SAP ECC system can be found in the prerequisites section.


SAP S/4HANA should have the following APIs enabled with read and write access for the corresponding objects. Refer to Use case 1a for more information.

Mule Projects

Use the README instructions in the following Mule templates to set up, deploy, and run these projects:

Note: Deploy the object-specific system API along with the process API to start the bi-directional sync. The process API properties must be correctly set up to point to the system APIs.

Accelerator Experience APIs

Accelerator Process APIs

Accelerator Listener

System APIs for real-time sync

Refer to Use case 1a for more information regarding system APIs.

Sequence diagram for bi-directional real-time/near real-time sync


Sequence diagram for on-demand data retrieval and update