Customer onboarding is one of the most popular use-cases in retail that requires a seamless experience for new and existing customers. It requires an orchestration logic that integrates with multiple internal and external APIs and provides data via a single point of query. This template should serve as an API implementation best practice to abstract that complexity with a lightweight RESTful interface that could be reused by developers in other integrations projects (for example, building a mobile app that implements customer onboarding process).
Accelerator for Retail
This API implementation is one of many components included in the Accelerator for Salesforce B2C Commerce Cloud and the Accelerator for Retail. It provides organizations with connectivity assets that accelerate project delivery in retail, including pre-built API designs and implementations that support core retail business processes.
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